SIGN REVIEW
Great materials, great costumer service.
2025-03-13Verified Shopper - Verified Buyer
Great quality, great pricing, unrealistic lead-time
All started very well.
Unfortunately order was misleading, since at pay process it showed 2 week lead time.
After order confirmation the lead-time changed it to 8 weeks, we had no other choice, but wait.
I called two times after the order and costumer service was impeccable.
At last week we called to ask for extra support to make sure delivery was as planned, unfortunately costumer services was not similar as the beginning.
Nevertheless, carrier did not let us down and we got goods in good condition.
Marriott Courtyard Reply
Thank you for your feedback. We’re glad to hear that you were satisfied with the materials and quality of your order, as well as the customer service during your initial interactions. However, we sincerely apologize for the confusion regarding the lead time and for the inconsistency in service you experienced during your follow-up. We understand how important timely communication is, and we’re sorry for any frustration this may have caused. Your comments are invaluable and will help us improve our processes. If there's anything else we can assist you with or further address, please let us know. You can always reach us by phone during office hours and by email at Cservices@hotelsigns.com. We're always happy to help!
2025-03-13
3 Month wait for 4 rooms of number signs?!? Seriously?!?
2023-01-19Verified Shopper - Verified Buyer
Slowest service ever!!!!!
EVP
2022-03-08Verified Shopper - Verified Buyer
Everything was good and very satisfy for service
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